1. Estimates

Estimates given prior to inspection of the damage is indicative only and subject to revision. Once the vehicle has been inspected in person is where you will receive the actual price.

  1. Booking date

Will include all confirmation arrangements including cost, date, time and location subject to weather permitting, as it is an outdoor mobile unit.

  1. Cancellation Rights

You have the right to cancel this contract between us and you by contacting via email or telephone at any point up to 24hours before booking date.

  1. Repair location

Repairs may be completed at any location agreed with the customer, as long as it is deemed suitable and safe to do so. On the event of this not being possible, Star Smart Repair will nominate a location for your repair to be carried out.

If for any reason including but not limited to inclement weather, Star Smart repair is unable to carry out the repairs as started on the booking date they will not accept any liability for costs or inconvenience incurred by the customer as a result. Star Smart Repair will make alternative arrangements for the repair to be carried out convenient for both parties.

  1. Repairs

No repairs will be identical to the automotive factory finish which is machined sprayed to tolerances beyond human capability.  Star Smart Repair will provide a good quality, hand completed repair.

End of lease inspectors may as trained experts in there field be able to identify repairs.

  1. Improvements

Such things as; stone chips, touch ins and any other work considered an improvement but does not constitute as a repair, the level of improvement is not guaranteed.

  1. Guarantee

Star Smart Repair offers a 6 month warranty on repairs excluding;

No guarantee of any sort is offered against damage or deterioration in the following ways:

  • Corrosion or rust damage
  • Touch ins
  • Cigarette burns
  • Further accident or impact to repaired area
  • In appropriate aftercare contrary to instructions supplied on completion of work
  1. Payment

Payment is due in full of day of completion of repair. Payment may be made by cash, cheque or bacs subject to availability.